karlovycross
patreon
❗IMPORTANT - Upcoming Tier Changes❗
🕑 Added 2021-07-31 13:01:01 +0000 UTC**IMPORTANT LAST MINUTE UPDATE**
I double-checked how to delete patreon tiers and I found some new information about how this affects patrons on tiers "Lily of the Valley (18+)" and "Foxglove".
I have deleted Lily of the Valley (18+) and Foxglove. From what I've looked up about deleting tiers is that patrons on these tiers will be "tierless" but might still be charged the same amount as you've pledged before despite the tiers not existing anymore.
Here's some info about it from patreon's FAQ:
- Patrons who haven’t switched out of the deleted tier will be moved to “No tier” status. They will still be paying you the value of the previous tier, but won’t be tied to a specific tier and benefits.
- Deleting a tier is not a substitute for cancelling a patron’s payment. Patrons can cancel their membership to stop future payments.
So unfortunately the best way to avoid the double-charge if you repledge today or the overcharge tomorrow while being "tierless" is to delete your pledge and re-pledge starting August 1st. This is super last minute and I'm sorry for not doing more extensive research earlier.
I will be refunding anyone who has been charged in July and those who will be "tierless" and charged on August 1st. I will also be sending a message letting you know about this if this has affected you.
Hopefully this will be quick and everything will get sorted out as soon as possible!
Thank you again for your patience!
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Hello again my dear friends,
Just wanted to post a friendly reminder that starting tomorrow (August 1st), Lily of the Valley (18+) and Foxglove will be deleted. You will not have access to my patreon feed any longer and you will have to re-pledge to one of the new tiers (Honey Clover, Lavender, Sweet Violet) if you wish to continue receiving rewards starting August.
**Please do not switch tiers before August 1st since you will be charged for the month of July!**
Anyone on the previous tiers (Sprout, Baby's Breath, and Lily of the Valley) will remain on their tier since they've essential stayed the same but just have been renamed.
Thank you again for those who have supported me through my difficult times and I'm very excited for the opportunity to continue sharing my work through Patreon with a healthier mindset and schedule.
Stay groovy and see you soon! 🌈 ✨
Karlovy
Comments
I’ll be refunding everyone who has been charged for July or charged while being “tierless” tomorrow! I’ll also be sending out messages about it for those who have been affected by it.
I was updating my payment method and instead of just updating the info I was charged for the month of July? and then I tried to fix it by switching and came back here again to re read everything and saw the info to not switch before the month is over. What should I do?
