Artcraawl
patreon
Question for Galaxy Tier
🕑 Added 2023-07-02 01:29:20 +0000 UTCHey there, everybody! Hope you're all doing good out there, listening to some good music enjoying some great food.
I'm doing some troubleshooting and I have a question I need to ask.
Are any of you in the Galaxy Tier unable to see the posts in the previous tiers?
Edit: Alrighty! I think I found the issue. The posts you aren't seeing in the previous tiers are expired polls. Since they're expired, access isn't made available to patrons who have signed up for the Galaxy Tier after their expiration date. All the content and images are available though. I really hope that helps!
If there are any other issues you see please do feel free to let me know and I will gladly look into it.
Comments
ARoachInMyRoom
Thanks for the insight, that definitely helps narrow things down a bit. I've been looking into it and everything says that if you signed up for the highest tier you automatically have access to all previous posts. I checked all my post settings, and they're in order. So I guess you're probably right and it's a billing issue of some kind. Which is unfortunate cause that means there's nothing I can do on my end
It might reset depending on when someone joined the tier. I already paid for the previous tier so I might be able to see those posts since I paid for it for this pay term. Next month? I might not be able to see them at all. Those who said no might have joined the tier AFTER a new term started without having bought the previous tiers, locking those posts for them. I hope this makes sense and helped.
