nixeu
patreon
Patreon Questions
🕑 Added 2025-02-15 15:02:14 +0000 UTCHello,
I want to make this post because every month I receive hundreds of DMs asking me for things that would be easy to solve, just intuition or reading my posts. It's a little bit frustrating for me because they are so many that the people with real issues disappear in the DM wave.
If the date on the package is not correct, but when you open it you see that the rewards match that month, everything is fine, I just made a mistake with the date. You just have to open it, pls.
This is VERY frequent, many messages telling me that they don't get all the links, because they think it's just one big link, please try to click on all the links before reporting the issue.
Many of you don't read any of my posts, in them it's pointed out who the rewards are for and at the end of the month I always make a summary post where you can check your tier and your rewards + you own tier info.
Rewards will ALWAYS be delivered between the 8-9th of the month FOLLOWING your pledge, depending on your time zone. If you see that there is one day of delay, max two, it's completely normal, I can have issues with my PC, Patreon, or personal/family stuff and I'm not at home. You will ALWAYS receive the rewards you payed for.
You can't ask for your extra pack in the moment you pledge, it's always as answer to the DM I send with the rewards. Pls read your tier and how to do it. Do not send me pictures of the drawing you want, it's MONTH/YEAR/TIER
The only way to have a past month is by tiers like Garnet/Fluorite/Merchant. I'm sorry if you just want one specific drawing, I can't sent individual drawings for x money.
Do not try to say that you are from a tier you are not to get a higher extra packs, I can easily check that your are or liying or didn't read you tier rewards.
I don't answer personal questions, Patreon is my workplace to begin with, but in general, I just talk about me or my personal life with friends or in a Patreon post if it's related to my work.
Don't ask me for issues in other places like Twitter, Discord or when I'm streaming. Any Patreon issue will be handled in Patreon, I want to keep my sites in order and controled. Twitter for my posts, my streams to show my process and chat with you, discord mainly for friends or commissions and patreon for patreon stuff.
I hope you understand why I'm writting this, many people with real issues have to wait until I answer questions that are already solved, in your hands. From now on I'll copy/paste this post to any of this questions in my DMs.
Pls try to follow this guide and make the Patreon experience better for everyone <3
Thanks for reading.
Comments
Joe Johnson
im saying that as somebody who has read the page myself and get tired of reading the repetitive questions in the chat. seen the above method^^ work a bit better for other creators
Joe Johnson
i would also recommend making a pinned post ( a post, not a section on the "about page".... nobody reads that) that says rewards come in 7-8th day, 2 day delay at most. Short and sweet (nobody reading when they see a paragraph)...
Duality Fox
This post made my day. 😂
Lance Wier
Got it. 👍
Ivar Beinlaus
Understood. 👍
