docsmachine
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Quick book/glass update/warning!
🕑 Added 2018-11-15 23:31:45 +0000 UTCJust a quick update on the Big Book Sale! All orders as of this morning have been shipped, and I have received zero notifications that any glasses were found broken on arrival! :)
However, I still have a few overseas orders that have been hangin' fire for altogether too long. A few I'm waiting to hear back from customers on one or two minor issues, and another half dozen or so I'll be contacting later this evening for an update.
But, as fair warning, especially for those of you in Germany and Australia, anyone that ordered four glasses, that puts the package weight over 4 pounds, which bumps it up to Priority Mail. That bumps the shipping cost up considerably- for Germany and Oz specifically, that means something like $68 for the box.
My store's never been spot-on for shipping prices (despite many attempts to tinker with it) but I've never really worried about a few bucks here and there. But when the system charged for $25, and the total cost is actually $68, that pretty well erases any profit margin I might have made, and starts costing me a nontrivial chunk of change.
So I'll be emailing those of you affected later this evening, but just as a preamble, I can do several things: If you want the full order, you're welcome to cover the difference, and I'll get it shipped right off. If you want the books but want to drop the glasses, I can send you a partial refund for the difference. Or, if you just want to cancel the whole order, I can refund the entire amount.
You can also drop it from four glasses to two, and that'll keep it in the First Class range, and I can just refund the cost of the two glasses, plus any shipping difference.
I do apologize for the hassle, I clearly didn't plan sufficiently far ahead in regards to shipping. Normally I'd just eat the difference, but I've already lost about $600 this round in shipping (even some US customers got undercharged) and if I completed these orders, I'd lose another $200-$300.
Thank you for your patience and understanding.
Doc.
Comments
Chris Neal
Indiana customer here. Actually said, "Hee hee hee!" when I got my glass in the mail today. I love it! Thanks!
jay maechtlen
what would the shipping be for two boxes of two? (academic, I''m in U.S anyway...)
Greetings from Germany... the books just have arrived in excellent shape, and IN ADDITION I've got BOTH "stress relief" bubble wrap AND the Alaskan newspaper comic section as padding :)
I'm putting up $20 to help with the shipping costs. Hope others will follow suit, and try to make an actual profit next time ;).
If anyone wants to bump down their order for glasses, I'm down for up to 4. I found out about the run just a little too late. That's what I get for actually working on the computer and not playing on it.
David Barr
I hope several people have already asked if you've looked into print-on-demand for the glasses? And let the POD shop ship them?
