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Big pledge drop?

🕑 Added 2018-08-02 16:10:52 +0000 UTC

Comments

Chrysalis

According to some comments on the Twitter post, the problem might have been caused by Patreon moving their payment system to the UK, meaning that a lot of charges were marked as fraudulent due to suddenly being overseas transactions. I had to call my bank, confirm the transaction as genuine, follow a link in the email I got from Patreon about the pledge processing failure, and retry the payment. So far, that seems to have worked.

Meepes

<a href="https://twitter.com/Patreon/status/1025071287020871680" rel="nofollow noopener" target="_blank">https://twitter.com/Patreon/status/1025071287020871680</a> A bit late but, here ya go.

Arkveveen

Wait, are you having the same problems? I just lost like $30.00 at least... I'm not sure what's going on, other than Patreon just having trouble processing people's differing payment types.

Mac McBeefy

I had a decline too, I had patreon retry it after verifying with my bank, so hopefully everything is working again!

Blackspots

Ah, so that's why my bank declined it, I wasn't even given an option to verify it was ok, so I just switched to PayPal.

Xavious

As others have said, it's a Patreon issue. From what I understand they switched to a UK based bank and a lot of charges are being flagged and declined. Yesterday I got a notice that detected Patreon as a fraudulent charge and declined the transaction. I had to confirm that it was okay and send payment again.

Nick

I think something changed in how patreon runs the transactions. My bank called me about suspicious activity on my card and I'm pretty sure my patreon charge was seen as a charge from a telemarketing firm

sp

yeah paypal transactions seem to have gone through ok but other sources are having problems due to yet another patreon fuckup so hopefully it'll resolve itself in a few days

OliverFox

A lot of peoples donations haven't gone thru from what I've seen. Patreon goofed super hard last night.

Joedcomp

there has been some issue all over, you are not the only one effected. From what I understand Patron changed banks or something, so everyone's payment are being read as fraud. I just had to confirm with my bank it was okay and retry the payment. it's a huge pain in ass, but it's fixable

MajinKoba

Been hearing this from a lot of creators, it’s a Patreon bungle but they haven’t explained yet what happened


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